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Archive for January, 2009

10 Ways to Gain an Hour a Day

1. Manage expectations. Have you ever seen the look on the person’s face whose expectations you have improperly managed? It’s not pretty. To avoid mismanaged expectations, use the feedback method of communication. Essentially, you feed back to the other person what you think you’ve heard, then ask that person what they heard you just say. Once you have reached an agreement on what has been said and heard, you can be assured both sets of expectations are in alignment. This method can clear up potential misunderstandings on the spot. In addition, it will save you hours of cleaning up the mess you could have prevented had you managed those expectations properly in the first place.

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